All Systems Operational
Europe environment Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
API Services Operational
Agent Portal Operational
North-America environment Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Agent Portal Operational
Email Service Operational
API Services Operational
Sandbox environment Operational
Customer Portal Operational
Agent Portal Operational
Email Service Operational
API Services Operational
Transportation Services Operational
DHL Operational
UPS Operational
PostNL Operational
TNT Operational
Dynalogic Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 9, 2020

No incidents reported today.

Jul 8, 2020

No incidents reported.

Jul 7, 2020
Completed - The scheduled maintenance has been completed.
Jul 7, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:00 CEST
Scheduled - On Tuesday July the 7th between 01:00 UTC and 02:00 UTC we will be performing systems maintenance on the 12Return platform. As a result, all 12Return returns management services will be unavailable during this time.

This maintenance window is necessary to make changes in our infrastructure to harden our security and apply genreal upgrades.

We want to offer you the best possible up-time and quality of service, and this change is a step forward in that endeavor.
Jul 3, 16:23 CEST
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.