All Systems Operational
Europe environment Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
API Services Operational
Agent Portal Operational
North-America environment Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Agent Portal Operational
Email Service Operational
API Services Operational
Sandbox environment Operational
Customer Portal Operational
Agent Portal Operational
Email Service Operational
API Services Operational
Transportation Services Operational
DHL Operational
UPS Operational
PostNL Operational
TNT Operational
Dynalogic Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019
Completed - We are glad to announce the successful completion of the scheduled infrastructure maintenance 4 hours ahead of schedule.
The maintenance has been completed and all services have been restored to full functionality
Nov 23, 11:50 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 08:00 CET
Scheduled - On Saturday November the 23th between 07:00 UTC and 15:00 UTC we will be performing systems maintenance on the 12Return platform. As a result, all 12Return returns management services will be unavailable during this time.

This maintenance window is necessary to make changes in our hosting architecture and update the general
infrastructure.

Primarily this change allows us to implement several system and security updates on the system, and secondly it will prepare out infrastructure for the increasing demand on our services.
We want to offer you the best possible up-time and quality of service, and this change is a step forward in that endeavor.
Oct 23, 17:19 CEST
Nov 22, 2019

No incidents reported.