All Systems Operational
Europe environment Operational
90 days ago
100.0 % uptime
Today
Customer Portal   Operational
90 days ago
100.0 % uptime
Today
Email Service   Operational
API Services   Operational
Agent Portal   Operational
North-America environment Operational
90 days ago
100.0 % uptime
Today
Customer Portal   Operational
90 days ago
100.0 % uptime
Today
Agent Portal   Operational
Email Service   Operational
API Services   Operational
Sandbox environment Operational
Customer Portal   Operational
Agent Portal   Operational
Email Service   Operational
API Services   Operational
Transportation Services Operational
DHL   Operational
UPS   Operational
PostNL   Operational
TNT   Operational
Dynalogic   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2018

No incidents reported today.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018
Resolved - This incident has been resolved.
Oct 18, 14:46 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 13:42 CEST
Investigating - Agents are experiencing issues when using the operations module, we are investigating the problem.
Oct 18, 12:49 CEST
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018
Completed - The scheduled maintenance has been completed.
Oct 11, 04:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 03:45 CEST
Scheduled - A update for the 12Return platform is scheduled to be deployed on Thursday the 11th of Oktober .The system will be placed in maintenance mode between 03:45 UTC and 04:05 UTC.

As a result, all 12return returns services will be unavailable during this time.

A separate communication will be send out to all customers with detailed information of this update.

Should you have any questions or comments, you can always contact us via our support page or through the normal support channels.
Oct 10, 10:04 CEST
Oct 10, 2018
Completed - The scheduled maintenance has been completed.
Oct 10, 06:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 05:45 CEST
Scheduled - A update for the 12Return platform is scheduled to be deployed on Wednesday the 10th of Oktober .The system will be placed in maintenance mode between 03:45 UTC and 04:05 UTC.

As a result, all 12return returns services will be unavailable during this time.

A separate communication will be send out to all customers with detailed information of this update.

Should you have any questions or comments, you can always contact us via our support page or through the normal support channels.
Oct 8, 13:48 CEST
Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.