All Systems Operational
Europe environment Operational
90 days ago
100.0 % uptime
Today
Customer Portal   Operational
90 days ago
100.0 % uptime
Today
Email Service   Operational
API Services   Operational
Agent Portal   Operational
North-America environment Operational
90 days ago
100.0 % uptime
Today
Customer Portal   Operational
90 days ago
100.0 % uptime
Today
Agent Portal   Operational
Email Service   Operational
API Services   Operational
Sandbox environment Operational
Customer Portal   Operational
Agent Portal   Operational
Email Service   Operational
API Services   Operational
Transportation Services Operational
DHL   Operational
UPS   Operational
PostNL   Operational
TNT   Operational
Dynalogic   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2018

No incidents reported today.

Apr 25, 2018
Completed - The update has been completed and the 12Return platform has been release from maintenance mode.
Apr 25, 10:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 07:30 CEST
Scheduled - A large update for the 12Return platform is scheduled to be deployed on Wednesday the 25th of April. Due to the size and impact of this update, the system will be placed in maintenance mode between 05:30 UTC and 07:30 UTC.

As a result, all 12return returns services will be unavailable during this time.

A separate communication has been send out to all customers with detailed information of this update.

Should you have any questions or comments, you can always contact us via our support page or through the normal support channels.
Apr 24, 07:59 CEST
Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.