12 Return Platform upgrade
Scheduled Maintenance Report for 12Return
Completed
The scheduled maintenance has been completed.
Posted about 1 month ago. Oct 11, 2018 - 04:05 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 1 month ago. Oct 11, 2018 - 03:45 CEST
Scheduled
A update for the 12Return platform is scheduled to be deployed on Thursday the 11th of Oktober .The system will be placed in maintenance mode between 03:45 UTC and 04:05 UTC.

As a result, all 12return returns services will be unavailable during this time.

A separate communication will be send out to all customers with detailed information of this update.

Should you have any questions or comments, you can always contact us via our support page or through the normal support channels.
Posted about 1 month ago. Oct 10, 2018 - 10:04 CEST
This scheduled maintenance affected: Europe environment (Customer Portal, Email Service, API Services, Agent Portal), Sandbox environment (Customer Portal, Agent Portal, Email Service, API Services), and North-America environment (Customer Portal, Agent Portal, Email Service, API Services).