Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 6 months ago. Jul 16, 2018 - 07:30 CEST
We will be undergoing scheduled maintenance during this time.
Posted 7 months ago. Jul 11, 2018 - 15:01 CEST
A update for the 12Return platform is scheduled to be deployed on Thursday the 12th of July . Due to the size and impact of this update, the system will be placed in maintenance mode between 17:00 UTC and 17:30 UTC.
As a result, all 12return returns services will be unavailable during this time.
A separate communication will be send out to all customers with detailed information of this update.
Should you have any questions or comments, you can always contact us via our support page or through the normal support channels.
Posted 7 months ago. Jul 09, 2018 - 16:04 CEST
This scheduled maintenance affected: North-America environment (Customer Portal, Agent Portal, Email Service, API Services), Europe environment (Customer Portal, Email Service, API Services, Agent Portal), and Sandbox environment (Customer Portal, Agent Portal, Email Service, API Services).