Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2020 - 03:00 CEST
On Tuesday July the 7th between 01:00 UTC and 02:00 UTC we will be performing systems maintenance on the 12Return platform. As a result, all 12Return returns management services will be unavailable during this time.
This maintenance window is necessary to make changes in our infrastructure to harden our security and apply genreal upgrades.
We want to offer you the best possible up-time and quality of service, and this change is a step forward in that endeavor.
Posted Jul 03, 2020 - 16:23 CEST
This scheduled maintenance affected: North-America environment (Customer Portal, Agent Portal, Email Service, API Services), Transportation Services (DHL, UPS, PostNL, TNT, Dynalogic), Sandbox environment (Customer Portal, Agent Portal, Email Service, API Services), and Europe environment (Customer Portal, Email Service, API Services, Agent Portal).