Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 19, 2019 - 07:00 CEST
On Sunday may the 19th between 05:00 UTC and 10:00 UTC we will be performing system maintenance on the 12Return platform. As a result, all 12return returns management services will be unavailable during this time.
Within this maintenance window we will be implementing upgrades to the platform and its infrastructure to further enhance security and performance.
Posted May 01, 2019 - 11:00 CEST
This scheduled maintenance affected: North-America environment (Customer Portal, Agent Portal, Email Service, API Services), Sandbox environment (Customer Portal, Agent Portal, Email Service, API Services), and Europe environment (Customer Portal, Email Service, API Services, Agent Portal).