Degraded performance : customer portals

Incident Report for 12return

Resolved

Due to degraded storage services at our hosting partner some shipping labels could not be created. The issue has been resolved.

Posted Dec 12, 2017 - 15:13 CET

Investigating

currently a small percentage of returns fail due to a timeout while generating shipping label, we are investigating this issue.

Posted Dec 12, 2017 - 14:35 CET